Please note that in order to use our software and websites, you authorize us to transfer your personal information across national borders and to other countries where TDG Corp. and its partners operate.
The privacy protections and rights of authorities to access your information in these countries may not be equivalent to those in your country. We will only transfer your personal information to these countries where permitted to do so by law and we will take steps intended to ensure that your personal information continues to receive appropriate protections. For more information, please see the section “Transferring Data Internationally”
What Is Personal Data?
Personal data may be any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
What Personal Data Do We Collect?
a) Your contact details that you provide to us such as your name, date of birth, address, company, phone number, e-mail address.
b) Any feedback you give to us, including by phone, e-mail, mail, or when you communicate with us via social media; and the details of the e-mails and other electronic communications you receive from us.
c) If you are a customer, information about the products and services that we provide to you;
– The things we have provided to you,
– When and where,
– What you paid,
– How you paid, (your bank account and payment card details)
– And the way you use our products and services.
d) Information about whether or not you want to receive marketing communications from us;
e) Information about any device you have used to access our products and services (your device’s make and model, browser or IP address) and also how you use our services. For example, we try to identify which of our apps you use and when and how you use them. If you use one of our websites, we try to identify your last visit date, and the consulted page. For more information please refer to the “cookies and other tracking technologies” part below
f) Information captured by our CCTV if you visit any of our premises.
e) If you are a participant, your audio and image as we record our webinars/webcasts and any other events that we organize.
How Do We Collect Your Personal Data?
You directly provide us with most of the data we collect. We collect data and process data when you:
– Contact us via our contact or application form, e-mail, mail, phone or social media
– Subscribe our newsletter
– Register and purchase one of our products and services
– Visit one of our premises
– Participate one of our events
Your personal data can be collected indirectly when using cookies and other technologies. We intend to collect information such as the number of visitors, as well as user’s last visit date and consulted page.
How Will We Use Your Data?
We collect your data so we can;
- Answer your questions and complaints
- Send you our newsletter on your request
- Provide you our products and services
- Use your data for marketing purposes with your explicit consent
- Share audio and visuals of our events on our social media accounts
We use CCTV on our premises for the protection of our colleagues, customers and business.
How Do We Store Your Data?
We store your data at secure servers. TDG uses reasonable administrative, technical, personnel, and physical measures to safeguard personal data against loss, unauthorized access, use, disclosure, or modification and to ensure the integrity of the personal data.
Transferring Data Internationally
In order to provide our products and services we may need to transfer your information from your country of residence to another country in the usual course of our business. By dealing with us and submitting your personal information, you agree to the transfer, storage, and/or processing of your personal information outside of your country of residence as set out below.
What Are Your Rights?
We would like to make sure you are fully aware of all of your data protection rights. You are entitled to the following:
The right to access – You have the right to request TDG for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that TDG correct any information you believe is inaccurate. You also have the right to request TDG to complete the information you believe is incomplete.
The right to erasure – You have the right to request that TDG erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that TDG restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to TDG’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that TDG transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: firstname.lastname@example.org
Call us at: +90 216 687 09 58
Or write to us: TDG Global Head Office, Barbaros Mah. Kardelen Sk. Palladium Tower No:2/41 Atasehir 34746 Istanbul, TR
Cookies and Other Tracking Technologies
TDG is committed to comply with the EU Directive on privacy in the electronic communications. For this purpose, we have developed the following notice which intends to give you all the keys to manage the cookies we use while you’re visiting our website.
What Is a Cookie?
Cookies are small files which are downloaded on to a device when the user accesses to certain websites. The piece of information is then sent to the original website when the user visits the page again or when he/she visits a website that recognizes the cookie. Cookies allow a website to recognize users, to understand the users’ navigation on different websites, thus facilitating user’s navigation, save his/her preferences and improving his/her utilization of the website. Cookies can have different objectives and utilities. For more information about cookies, visit the following websites: www.allaboutcookies.org and www.youronlinechoices.eu
We intend to ensure that you enjoy your experience on our website. For this reason, when visiting our TDG website, cookies are installed on the computer.
When surfing on TDG website(s), data logs of your surfing activity may be collected with the purpose of understanding aggregate usage of features and pages. For this very purpose we use Google Analytics.
Purpose of the Cookies
Please note that these settings are only valid for the pages created and owned by TDG. When we embody link to external websites and that you click on these links you leave our website and therefore the settings and policy applying to our website no longer applies. You should consider the new website cookies policy and settings.
Find more information below about TDG cookies.
TDG’s Cookies Table
1.Session cookie or permanent cookie
‘Session’ cookies remain in your browser during your browser session only, i.e. until you leave the website. ‘Persistent’ cookies remain in your browser after the session (unless deleted by you).
Necessary cookies. There are essential for the user navigation and allow to give access to certain functionalities such as secured zones accesses. Without these cookies, it won’t be possible to provide the service.
‘Performance’ cookies collect information about your use of the website, such as webpages visited and any error messages; they do not collect personally identifiable information, and the information collected is aggregated such that it is anonymous. Performance cookies are used to improve how a website works.
‘Functionality’ cookies allow the website to remember any choices you make about the website (such as changes to text size, customized pages, username, language) or enable services such as commenting on a blog.
Targeting cookie: cookies used to deliver advertisements more relevant for you, limit the number of times you see an advertisement; help measure the effectiveness of the advertising campaign; and understand people’s behaviour after they view an advertisement.
3.First party cookie / Third party cookie
First party cookies are set and used uniquely by TDG. Third party cookies are either set up, either used by third party, other than TDG. Where the cookie is mandatory, “NA” can appear in the part “How to disable / enable this cookie”.
How Can I Control or Delete Cookies?
Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are several ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings.
How to Contact Us?
Email us at: email@example.com
Call us at: +90 216 687 09 58
Or write to us at: TDG Global Head Office, Barbaros Mah. Kardelen Sk. Palladium Tower No:2/41 Atasehir 34746 Istanbul, TR
How to Contact the Appropriate Authority?
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you violates the law.
Should you wish to report a complaint in Turkey, you may contact the Personal Data Protection Authority from the link https://kvkk.gov.tr/en/ .